Citizen services and centre operations.
Queues, services and staff activity across career centres in Abai Region, in one application.
Open application
- Project
- CTM
- Region
- Abai Region
- Format
- Web application
From booking to a completed visit.
CTM connects centres, departments, services and employees with citizen appointment records. The system includes overall statistics, centre details, a citizen’s visit history and an employee activity calendar.
Centres and their structure.
The network overview includes a summary for each centre. Each centre also has its own department list and statistics on its operations.
Actual screens with the Russian interface. Personal data and internal figures are hidden.
Appointments and visit history.
Filter appointment records by centre, date, status and booking method. A record opens the citizen’s visit history, while available services are listed in a separate catalogue.
Actual screens with the Russian interface. Personal data and internal figures are hidden.
Employees, roles and activity.
The employee list is supported by profiles showing departments, roles, workstations and services. The calendar displays online, offline and absent states, along with session counts.
Actual screens with the Russian interface. Personal data and internal figures are hidden.
Let’s discuss your system.
Tell us how your team works and which processes you want to bring into an application.